NIS recently published an updated strategic plan. High-level objectives include: Move Toward a Cloud-First Environment Support Mobile-First Computing Support Research Computing Develop NIS Staff Mature IT Service Management Practices
Two Things To Do When Leading Change
I was browsing some articles on organizational change and came across this nice summary on Pink Elephant. The statistic that jumped out at me was that 70% of change initiatives fail. The article goes on to assert two main causes for these failures: The change is not started early enough, or is not well managed…
Hanlon’s Razor
I’ve been thinking a lot lately about Hanlon’s Razor. This adage states that one should never attribute to malice that which is adequately explained by stupidity. I would re-frame stupidity to be ignorance that results in poor communication. Indeed, most people, when kept in the dark about an issue that may affect them, tend to…
Hackers Exploit Post-COVID Return to Work
As we return to the office, cyber threat actors are changing their tactics as they did during the work from home transition. Here at TTI, we’ve seen a number of these sophisticated attacks that attempt to redirect victims to a site to enter their credentials. But the site is NOT our Microsoft login site. The…
New Features in Teams
Quite a few folks have told me that they were a little confused the last time they tried to show a PowerPoint display in MS Teams. Recently, the application was upgraded to allow presenters more control over presentation mode than just simply sharing their screen or PowerPoint app. This tutorial by the MS Education Team…
I’m BACK! Now, how do I UN-forward my phone?
How to freeze your credit, bank, and utility accounts
A recent conversation with our Chief Information Security Officer impressed upon me the importance of protecting my credit. He talked about how his social security number and other protected information were sold on the dark web which led to problems with his credit and bank accounts. He went through the process of freezing his credit…
Baby, it’s cold outside!
Brrrrrr! I don’t remember it being this cold ever, and I’ve been living in Texas my whole life. Like you, I’ve been adapting to the cold weather over the last several days. My numerous cats (I won’t say how many) are doing gymnastics in the upstairs classroom, my chickens are getting warm bowls of water…
Testing Your Home Internet Connection
Thanks to Brian Long for researching this guest column about assessing your home Internet connection. Think your home internet isn’t as fast as it should be? See the article below for details and a walkthrough of how to test your speed. https://www.pcworld.com/article/2048594/how-to-test-your-home-internet-speed.html You’ll need to know a few things: What speed did your Internet Service…