-

How To Balance Human and Agentic Effort in Four Basic Rules
Humans have a natural bias for human-generated content. Clarifying your stance on the value of AI will help you move from a default position of fear to a collaborative approach in using AI appropriately and effectively.
-
Beloved Son and Daughter
You’re leaving.The blue van recedes down the driveway and I wonder if the kids have shut their eyes yet.I walk back to the house, conscious of the pain of the rocks under my feet.I don’t know why I didn’t put on my shoes.The house, which moments ago was draped in the warm cacophony of shouts…
-

ITIL Service Clears the Path
So you think products deliver value? They don’t. In the Digital Product and Service economy, Service is the pipeline to utility, warranty, sustainability, and experience.
-

Big Ideas That ITIL® Product Brings to the Table
ITIL® Product expands the ITSM universe of practice by integrating product practices across the digital product and service lifecycle.
-

I’m BAAAACK
You may have noticed that I haven’t been active on my blog site (https://adaptiman.com) for some time. Good news – nothing happened to me, I’m not sick, or burned out. I spent the last year working with PeopleCert on the authoring team writing the newest version of ITIL®. The authoring and editorial team at PeopleCert…

Thank you for hilighting the other important notable differences other than just AI! Good to hear about Product management and…