Category: features

I bet that got your attention. This is the first line from a well-known story that illustrates the difference between pyramid reporting, and inverted pyramid reporting. Pyramid reporting, also known as academic style reporting, is characterized by starting with a problem statement, elaborating on the background, discussing influencing factors and finally stating the conclusions. When…

Nobody likes email retention, especially me. Believe me. No … really. Why on earth would I ask you, a productive researcher with no time for chit-chat, much less time to police your email, to spend time looking at your email, pondering it, and (hopefully) deleting a bunch of it? No sane person would do that….

NIS recently published an updated strategic plan. High-level objectives include: Move Toward a Cloud-First Environment Support Mobile-First Computing Support Research Computing Develop NIS Staff Mature IT Service Management Practices

I was browsing some articles on organizational change and came across this nice summary on Pink Elephant. The statistic that jumped out at me was that 70% of change initiatives fail. The article goes on to assert two main causes for these failures: The change is not started early enough, or is not well managed…

I’ve been thinking a lot lately about Hanlon’s Razor. This adage states that one should never attribute to malice that which is adequately explained by stupidity. I would re-frame stupidity to be ignorance that results in poor communication. Indeed, most people, when kept in the dark about an issue that may affect them, tend to…

As we return to the office, cyber threat actors are changing their tactics as they did during the work from home transition. Here at TTI, we’ve seen a number of these sophisticated attacks that attempt to redirect victims to a site to enter their credentials. But the site is NOT our Microsoft login site. The…

Welcome back to the office. Is your office phone forwarded to your mobile? Did you forget how to “un-forward it?” Here’s a refresher on how to forward and un-forward your office phone.

A recent conversation with our Chief Information Security Officer impressed upon me the importance of protecting my credit. He talked about how his social security number and other protected information were sold on the dark web which led to problems with his credit and bank accounts. He went through the process of freezing his credit…