You may have noticed that I haven’t been active on my blog site (https://adaptiman.com) for some time. Good news – nothing happened to me, I’m not sick, or burned out. I spent the last year working with PeopleCert on the authoring team writing the newest version of ITIL®. The authoring and editorial team at PeopleCert is unbelievable and worth a longer description. In the coming days, I will share my insights on new ITIL®, the authoring process, and how the new version will affect our profession moving forward.