Defects are not free. Somebody makes them, and gets paid for making them. W. Edwards Deming To summarize Deming’s teaching on defects, they cost an organization thrice. First, the defect is made, which robs the organization of a “working” product or service. Second, the defect must be identified, which also takes time and resources. Lastly,…
Category: tips
To Insure Promptness…
On Tuesday nights, I teach until about 7:30pm and so I go out to eat after class. One of my favorite restaurants is a little “hole-in-the-wall” Chinese place in College Station off of Rock Prairie, T Jin Diner. Watching them work is amazing. To begin with, the food is fantastic. I’ve never had a bad…
Category: tips
New Features in Teams
Quite a few folks have told me that they were a little confused the last time they tried to show a PowerPoint display in MS Teams. Recently, the application was upgraded to allow presenters more control over presentation mode than just simply sharing their screen or PowerPoint app. This tutorial by the MS Education Team…